G6 / Displays & settings

XPENG G6 shared by two drivers: how to check the active account

An unexpected seat position or missing saved destination can be a sign that a shared G6 has loaded another account. Identify the account before changing preferences that belong to the other driver.

3 min readReviewed 27 October 2026

2025XOS V5.8.0; match the installed softwareInternational English LHD manual; local specification must match

CHECK YOUR CARXPENG G6 · 2025 English LHD international manual · XOS V5.8.0 · equipment dependent

Checked on 27 October 2026 against XPENG’s 2025 English LHD G6 manual for XOS V5.8.0, printed pages 55–56, 68. Chinese-market owner reports identify the question; they do not establish a common defect, a guaranteed fix, or matching export equipment. Stop if your car’s controls differ.

THE QUICK ANSWER

While parked, check the profile shown on the central display. The manual links Bluetooth-key unlocking with account login, and lets you select saved driving preferences through the profile picture. A grey avatar means no account is logged in.

Before you start

Keep clear of the moving seat and adjust the driving position before setting off. Have both drivers’ authorized accounts available if necessary. Do not remove another person’s authorization merely to investigate a preference mismatch.

Identify the account before changing settings

1Read the profile firstLook at the avatar on the central display and compare it with the account signed in to your XPENG app. Record which account the car actually shows.
2Check saved preferencesSelect the display’s profile picture and choose the intended saved driving preference where available. Recheck seat and mirror positions before driving.
3Handle a logged-out displayIf the avatar is the default grey, tap it and scan the displayed QR code with your signed-in XPENG app to log in. Keep the code private.
4Test the intended driver’s keyOn the next normal entry, let the intended driver unlock using their authorized Bluetooth key. Compare the account loaded when both phones are nearby and when only that phone is present.

Tick steps as you go. Your progress stays in this tab.

Check the result

The correct account should show the intended preferences and saved information. If it consistently selects another account, send support a description of which authorized phones were present and the XOS/app versions; do not assume a domestic multi-user menu exists abroad.

Chinese owner report — anecdotal context

A 2025 China-market G6 owner reported that two nearby phone keys resulted in the other driver’s account being loaded. This guide checks the documented international account behaviour without promising a software fix. Report dated 2025-07-23; domestic-market anecdote.

Common questions

Does changing seat memory change the account?+

No. A saved driving preference and a signed-in account are different things; check both.

Should I scan someone else’s login QR code?+

Use your own authorized account. Treat login and verification codes as private credentials.

SOURCES & SCOPE

Where this guide comes from

Operating steps are checked against manufacturer documentation; Chinese owner discussions are labelled as anecdotal reports. They identify questions, not the prevalence or cause of a fault. Reviewed on 27 October 2026. This is a source-based guide, not a claim of hands-on vehicle testing.

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