Zeekr 7X wireless phone charging stops: placement and heat checks

Chinese owner report: context, not a diagnosis

The owner reports slow or intermittent wireless phone charging and heat. This is an individual report or discussion, not evidence of a widespread defect. The checks below concern the European export car; they do not establish what caused the Chinese owner’s symptom.

Before you start

Park and remove loose objects from the pad. The manufacturer warns that other items on an active charger can overheat and cause burns.

Follow the export-car controls

1. 1Check the settingOpen the car-settings menu → Vehicle → Basic and enable Wireless charging. Confirm wireless charging is also supported and enabled on the device.
2. 2Align one devicePlace one phone on each charger at most, centred over the charging area. If it fails, remove a thick case and check for foreign objects.
3. 3Observe temperatureCheck the phone’s charging indication. Charging stops if its temperature becomes too high and resumes after it reaches a safe level.

Tick steps as you go. Your progress stays in this tab.

Check the result

Compare the stationary result with normal use. The manual says uneven roads may interrupt charging. It does not promise that every device will receive the pad’s advertised maximum power. Persistent excessive heat or failed charging warrants a supported wired alternative and a support enquiry.

Common questions